[Samba] Re: What happened to this list?

[Jeremy Allison]

On Mon, Jul 19, 2004 at 08:37:31AM -0400, Michael Lueck wrote:
> 
> Good question for the Samba team though... what can be done to enhance 
> support so that we (the implementers) can be comfortable using Samba for 
> mission critical apps in complex environments (PDC, LDAP, etc...) Do we 
> just need the address to have pizza delivered to, or is the problem bigger 
> than that!? (aka some sort of RedHat style support company where we pay for 
> support)

The earlier comment actually was very accurate. If I get a "winbind doesn't
work" post then I tend to ignore it. If I get a "winbindd does *this* when
I do this and by the way I also tested it without my 100,000 line scripted
ldap setup on a basic smbpasswd style setup and it still does this" sort
of question I'm much more likely to work on it.

It's a matter of efficiency against number of requests for help. The 
second reporter is much more likely to be easy to work with and to
help reproduce the problem easily and so get something fixed if it's
wrong. The first poster is more likely to have made a config error,
and I could spend all day every day (and nights too :-) fixing those.

Samba is a lot more popular than it used to be :-).

Jeremy.