[Samba] Samba Support - DOES IT WORK?

[John H Terpstra]

Hi,

Apologies for an off topic, but important request.

Please DO NOT REPLY TO THIS LIST! Please DO NOT DISCUSS this ON LIST.

Make all replies direct to:  jht at samba.org

There are claimes that open source software poses a big risk to commercial
users because there exists NO formal support facilities.

A journalist would like to speak with key people who have obtained support
from both the open source community and from proprietary vendors (one name
in particular omitted for obvious reasons). They want feedback of a
credible comparison.

I know there are people on this list who have received phone calls
offering support and help, just because they emailed this list. It's time
the world got to know about this.

The company that is mounting a smear campaign about this subject need to
realise that they just ticked off the wrong community - but we MUST be
professional about it.

If you feel that you have something to contribute and would like to be
interviewed please email me direct.

Thanks.

- John T.
-- 
John H Terpstra
Email: jht at samba.org