ACI appraisal program "freezes" when accessing SAMBA shares

[Brian Corcoran]

Hi all,

Our company uses a buggy piece of appraisal software called ACI Rapid
Report. We recently switched from Netware 3.1 to Samba 2.0.4b for
file serving, and since then have been unable to create new documents in
ACI.

Before creating a new document, ACI forms a list of all .aci files in the
"data" directory. Locally, this takes a few seconds. On Netware, it took
about a minute. Under SAMBA, it takes over 20 minutes. During this time,
the smbd process grabs almost 100% cpu.

Nothing showed up in a level 2 log, but a level 5 log contained the
following call several thousand times, creating a 10MB log file in a
couple minutes:

[1999/06/02 16:04:25, 5] smbd/mangle.c:name_map_mangle(983)
  name_map_mangle( 39923411.aci, need83 = FALSE, cache83 = TRUE, 3 )
[1999/06/02 16:04:25, 5] smbd/mangle.c:name_map_mangle(1017)
  name_map_mangle() ==> [39923411.aci]
[1999/06/02 16:04:25, 5] smbd/mangle.c:name_map_mangle(983)
  name_map_mangle( 32023360.aci, need83 = FALSE, cache83 = TRUE, 3 )
[1999/06/02 16:04:25, 5] smbd/mangle.c:name_map_mangle(1017)
  name_map_mangle() ==> [32023360.aci]
[1999/06/02 16:04:25, 5] smbd/mangle.c:name_map_mangle(983)
  name_map_mangle( 32023360.abk, need83 = FALSE, cache83 = TRUE, 3 )
[1999/06/02 16:04:25, 5] smbd/mangle.c:name_map_mangle(1017)
  name_map_mangle() ==> [32023360.abk]

I set "mangled names" to "no" to see if that would help, but it didn't.

Does anyone know of a way to fix or get around this problem? I assume it's
an ACI problem, but it seems to be compounded by SAMBA. Any help would be
very appreciated.

Thanks,

-Brian Corcoran
corcoran at asares.com