[clug] [OT] Virgin Blue outage: All things come back to Open Source?
sjenkin at canb.auug.org.au
Mon Sep 27 19:44:10 MDT 2010
A Good write up of the recent Virgin Blue outage.
Wonder if we'll ever hear the full facts?:
VB had contracted for service to be restored within 3 hours.
I don't think them having clunky manual systems was unreasonable...
Searching for another piece, it seems MSFT had a little similar trouble
There was this major outage on 09-Oct-2009: T-Mobile and Sidekick
It seems the operations are:
- too complex for 'mere admins' and
- the system designers aren't building in robustness
Here's another article I hadn't seen before that makes a point about
FOSS being better to run your business on :-)
"Can open source software stop IT failure?"
Their thesis is about IT/Business 'Alignment' being improved.
What's clear from the Virgin Blue debacle, is that the value of IT
systems is much lower than the business costs of outages.
Original ZDnet piece:
"Open source doesn’t even cut costs, because code licenses represent
only a tiny portion of a major product’s cost."
"The chief value of open source is visibility."
Steve Jenkin, Info Tech, Systems and Design Specialist.
0412 786 915 (+61 412 786 915)
PO Box 48, Kippax ACT 2615, AUSTRALIA
sjenkin at canb.auug.org.au http://members.tip.net.au/~sjenkin
More information about the linux