[clug] of glue & DNS registrars

[James Polley]

MelbourneIT haven't yet noticed that they're not a monopoly - hence
they still want $140 for .com.au for two years - a 700% markup on the
price they pay Ausregistry.

I use netregistry for all my registraring needs, their web form works
perfectly. They're moderately aggressive about getting you to sign up
to mailing lists, but they seem to be getting less odious over time.

MelbourneIT also offered to sell me "asmathacontrol.com" for $540, and
wouldn't tell me the price of a .com.au until I was ready to place my
order. I'm amazed that people still continue to give them business.

On Thu, Feb 11, 2010 at 8:21 PM, Matthew Firth
<clug at matthew.matera.net.au> wrote:
>
> I've just had an unpleasant conversation with my incumbent DNS registrar,
> Melbourne IT:
>
> Me>  I would like to change the glue on a name server please.
>
> Them> I'm sorry sir, you will need to email your username and password to
> help at melbourneit.com.au along with your new name server IP address.
>
> Me> What is the turnaround time for this service?
> Them> 24-48 hours sir.
>
>
> Let's just note the security faux pas that is asking anyone to send
> credentials via email and move on for a minute.
>
> This happened once 12 months ago, and I thought it may just have been an
> idiot at the other end.  No, it's apparently the way Melbourne IT works.
>
> Three years or so ago, it could be done on the spot and by someone who
> actually knew what the heck they were doing (before that, I had some bizarre
> out-of-bailiwick glue errors that caused much head-scratching & it was
> fixed, again, on the spot by someone amazingly competant).
>
>
> If there is anyone on list who:
> a) Knows what DNS glue is ;)
> b) Has tried to change it for a .au 2LD
> c) Has actually succeeded in doing so online
>
> ....could they recommend me a better registrar to take my business to?
> Renewals come up in a few months so it seems opportune.
>
>
> NetRegistry appears to let me do it for .gov.au zones, but I wasn't exactly
> going to try it on a live one.  Something to do with breaching three
> Cwth acts and being without a job afterwards.....
>
>
> cheers,
>
>
> matthew
>
>
>
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