[clug] Iinet DNS issues.

[Telek, John]

I know what your saying. I'm in the process of moving a couple of
hundred customers off their network as a result of this issue amongst
other reasons.

They cam back at me with a lame excuse about not owning the DNS server
in question or some other such crap.

Talk about service negativus maximus.

  John

-----Original Message-----
From: Ian Matters [mailto:ian at iristech.com.au] 
Sent: Tuesday, March 09, 2004 11:50 AM
To: Telek, John
Subject: Re: [clug] Iinet DNS issues.


Yep me too.

I've contacted them on a few occasions and had to do the diagnostic
myself.  I'm starting to wonder what I'm paying for.  Firstly their user
support is quite poor - I've worked in the service industry for 40 years
and know bad service when I see it - and now I've got to do my own
diagnostics one iiNet's networking blunders!!  Humph!!

My specific problem is that their reverse DNS is broken and won't
resolve my IP address.  This in turn leads to other problem such as FTP
connections etc.

Ian Matters.
---
On Tue, 2004-03-09 at 11:34, Telek, John wrote:
> Iinet still haven't fixed their busted DNS server according to my 
> testing.
> 
> Anyone else still got troubles with this ?
> 
>   John
> 
> 
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