[Samba] strange issue with xerox printer: unable to configure driver

licensedorchid nabil at alanbar.us
Thu Dec 10 06:22:09 MST 2009


Hey Ryan,
     I am having the same problem. A client bought two of the bigger xerox
printers, a 7655 and a 5225. We would much prefer to run them through Samba.
I was wondering if you and the engineers were able to come up with
something. Any help would be hugely appreciated.

_Nabil


Ryan Suarez wrote:
> 
> Hi,
> 
> I'm having the same problem w/ samba v3.3.9 and Xerox 7346 drivers.
> 
> When I try to edit default driver properties I get function errors and 
> operation could not be completed (screenshots attached).
> 
> I'm currently working with Xerox 2nd level engineering on this.  I'll 
> let you know if anything comes of it although I'm not feeling 
> particularly optimistic.
> 
> regards,
> Ryan
> 
> Guillaume Rousse wrote:
>> Hello list.
>>
>> I've a strange issue with a samba 3.4.3 print server. Everything is 
>> fine with most printers, meaning drivers are assigned on server side 
>> and automatically distributed to the clients as expected. However, I 
>> fail to configure a Xerox document center 7435 the same way.
>>
>> When I attempt to assign a driver to the printer, from a windows 
>> client with admin privileges,  I get an 'unexpected error occured in 
>> the print driver, close this windows and retry' error message, twice. 
>> More precisely, I can see initial renaming of the printer according to 
>> the driver name, then the error occurs, then the printer get renamed 
>> to '' (which is a bit painful :P)
>>
>> I previously had a slightly different model (document center pro 
>> c2636) which was working fine. The other working printers are not 
>> xerox ones.
>>
>> The driver is OK: it works fine when accessing the printer directly, 
>> and also when used from a windows print server. Also, I tried other 
>> variants (such as PCL driver instead of PS one), without success.
>>
>> When configuring the same printer from a Windows system, I had to 
>> configure it with raw socket connection, because IPP connection didn't 
>> allowed me to share it at all, and CIFS connection to the print queue 
>> caused me some troubles (the printer didn't appeared in the 'fax and 
>> printers list' of the server from remote hosts).
>>
>> The underlying printing system, cups, works perfectly. I've tried to 
>> switch from IPP to raw socket connection, because of the behaviour 
>> changes found with windows server, it didn't change anything.
>>
>> I performed a network capture both on server and client side while 
>> triggering the error. The result is available as:
>> http://www.zarb.org/~guillomovitch/server.pcap
>> http://www.zarb.org/~guillomovitch/client.pcap
>>
>> I can see some suspicious messages such as:
>> WINREG    OpenKey response, Error: WERR_BADFILE
>> SPOOLSS    GetPrinterData response, PrintProcCaps_NT EMF 1.008, File 
>> not found (pathname error)
>> SPOOLSS    SetPrinterDataEx response, Access denied
>>
>> But nothing really useful.
>>
>> I'm joining my samba configuration file. I'm using mandriva 2009.0 as 
>> server, and windows XP enterprise as client.
>>
>> Any hint appreciated.
> 
> 
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