[Samba] OT: NIC Problem (Fwd: In response to your USRobotics technical support questions, your case #:300882125)

[Eric Hines]

And my last post on the matter.

This is why I won't do business with USR again anytime soon.  They 
couldn't even be bothered to tell me this on my first query to them.

Eric Hines


>X-Originating-IP: [63.169.70.144]
>Date: Tue, 20 Dec 2005 18:44:48 -0500
>From: usr_amr_eng at aqinc.com
>Subject: In response to your USRobotics technical support questions, 
>your case #:300882125
>To: eehines at comcast.net
>X-Mailer: Blat for Vantive v0
>
>Dear Eric,
>
>Thank you for contacting U.S. Robotics Online Support.
>
>We only supply the C-source code in those files., I suggest you 
>search Linux groups and Forums for compiled drivers for the 
>USR997902.  Sorry for this inconvenience.
>
>Thank you for choosing U.S. Robotics!
>
>Your customer number is  300557835
>Please refer to case # 300882125 if you have any further questions.
>
>If you need further assistance, you can also reach us online at 
>www.usr.com/support
>Please include all previous replies when/if responding to this message.
>
>
>Best Regards,
>Richard M at Technical Support
>USR Technical Support
>-----------------------
>Gentlemen:
>
>Those are the same files that are in the linux directory on the CD
>that came with the NIC.  NO drivers are present, and they still don't
>make--they just produce the same error described in my original 
>problem report.
>
>What next?
>
>Eric Hines
>
>At 12/19/05 17:31, you wrote:
> >Dear E.
> >
> >Thank you for contacting U.S. Robotics Online Support.
> >
> >Please visit this link to the USR website for the USR997902, bottom
> >of the page,
> >
> >http://www.usr.com/support/product-template.asp?prod=7902
> >
> >File will extract into C:\USR\7902\linux
> >
> >
> >
> >Thank you for choosing U.S. Robotics!
> >
> >Your customer number is  300557835
> >Please refer to case # 300880684 if you have any further questions.
> >
> >If you need further assistance, you can also reach us online at
> >www.usr.com/support
> >Please include all previous replies when/if responding to this message.
> >
> >
> >Best Regards,
> >Richard M at Technical Support
> >USR Technical Support
> >-----------------------
> >Trying to install driver.  README file says to unzip
> >98169_linuxdrv_vxx.zip, which is supposed to contain the Linux kernel
> >driver RTL8169.  CD that came with this Gigabit Ethernet PCI Adapter does
> >not have this file.  Google the Net does not turn it up.  Searching your
> >site does not turn it up.  Simply running the make, anyway (after copying
> >the files that are present to my SUSE 9.3 box) only gives the error
> >"Entering directory '/usr/src/linux-2.6.11.4-21.10-obj/i386/default.'***No
> >rule to make target 'modules.' Stop."
> >
> >SUSE saw the NIC hardware and offered to configure (with IP and the like),
> >but said it could find no driver for it.
> >
> >How can I install this NIC?
> >
> >Thank you.
> >
> >Eric Hines
> >
><snip>

There is no nonsense so errant that it cannot be made the creed of 
the vast majority by adequate governmental action.
         --Bertrand Russell