[Samba] problem saving word documents

[Johan Coenen]

At 09:51 10/09/2002 +0200, Trevor Fraser wrote:
>Hello Johan.
>
>I'm having a similar problem, except its on opening the word or excel doc on
>the win2K machine.  Just a shot in the dark, but I think its got to do with
>disk quotas, there isn't enough space, a word or excel doc takes up a heck
>of a lot of space.

Trevor,
I don't think that disk space is the problem. We're not using disk quotas 
and we're having 42 GB of free disk space.

Another thing I noticed is that when a user is unable to save a file , the 
log-files sometimes show that the client is, for some reason, opening and 
closing the file many, many times:

[2002/09/10 08:49:37, 2] smbd/open.c:open_file(230)
   u0000900 opened file 
u0000900/MijnDocumenten/DATA/OPLPROG/~$20020112W97.doc read=Yes write=Yes 
(numopen=3)
[2002/09/10 08:49:37, 2] smbd/close.c:close_normal_file(211)
   u0000900 closed file 
u0000900/MijnDocumenten/DATA/OPLPROG/~$20020112W97.doc (numopen=2)
[2002/09/10 08:49:37, 2] smbd/open.c:open_file(230)
   u0000900 opened file 
u0000900/MijnDocumenten/DATA/OPLPROG/~$20020112W97.doc read=Yes write=No 
(numopen=3)
[2002/09/10 08:49:37, 2] smbd/close.c:close_normal_file(211)
   u0000900 closed file 
u0000900/MijnDocumenten/DATA/OPLPROG/~$20020112W97.doc (numopen=2)
[2002/09/10 08:49:37, 2] smbd/close.c:close_normal_file(211)
   u0000900 closed file 
u0000900/MijnDocumenten/DATA/OPLPROG/CK20020112W97.doc (numopen=1)
[2002/09/10 08:49:37, 2] smbd/open.c:open_file(230)
   u0000900 opened file 
u0000900/MijnDocumenten/DATA/OPLPROG/CK20020112W97.doc read=Yes write=No 
(numopen=2)
[2002/09/10 08:49:37, 2] smbd/close.c:close_normal_file(211)
   u0000900 closed file 
u0000900/MijnDocumenten/DATA/OPLPROG/CK20020112W97.doc (numopen=1)
[2002/09/10 08:49:42, 2] smbd/open.c:open_file(230)
... etc ...

Is there some sort of explanation for this?

>but the errors seem to suggest oplock problems.

Am I right here to think that when oplocks are the cause, we shouldn't have 
these problems anymore when we disable oplocks on our server?
Cause we did that, but we still had the same problems.

Johan



>Hope you come right, tell the list if you do, I'll be looking for replies to
>this subject.
>
>Chow, Trevor.
>
>----- Original Message -----
>From: "Johan Coenen" <johan.coenen at aiv.kuleuven.ac.be>
>To: <samba at samba.org>
>Sent: Monday, September 09, 2002 5:19 PM
>Subject: [Samba] problem saving word documents
>
>
> > Hi,
> >
> > Thought I posted this already two weeks ago. Haven't seen any reactions
> > yet, so I post it again
> >
> > We got the following problem here:
> > Every now and then, users are unable to save Word or Excel documents on
>our
> > Samba server. We already tried a couple of things: disabling oplocks,
> > increasing oplock break wait time, putting the documents on a new share,
> > ... but to no success so far.
> >
> > The problem seems difficult to reproduce, but we do have one log level 10
> > file and a tcpdump.
> >
> > the only errors we get in the logs are one or more of the following:
> >
> > - read_data: read failure 4. Error = Connection reset by peer
> > ( lib/util_sock.c:read_data(434) )
> >
> > - Error: oplock break from client and no oplock granted on this file
> > ( smbd/oplock.c:oplock_break(761) )
> >
> > - oplock_break: client failure in oplock break in file ...
> > ( smbd/oplock.c:oplock_break(833) )
> >
> > - oplock_break: receive_smb timed out after 30 seconds.
> > ( smbd/reply.c:reply_lockingX(4480) )
> >
> > - Panic: failed to set gid
> > ( lib/util_sec.c:assertgid(111)
> >    lib/util.c:smb_panic(1092) )
> >
> > We're running Samba versions 2.2.4 and 2.2.5 and we're having these
> > problems with both versions.
> > On our clients we have Win98, WinNT and Win2000, mostly Office 97 , a few
> > office 2000.
> > Problem occurs with every Win/Office version.
> >
> > Any ideas/suggestions?
> >
> >