Printing with ACT! 2000

[Mike Black]

I've got two Win2000 machines running Act2000 -- one prints fine...the other
gets this error message in the log file:

[2001/10/05 10:39:48, 0]
rpc_server/srv_spoolss.c:api_spoolss_open_printer_ex(44)
  spoolss_io_q_open_printer_ex: unable to unmarshall
SPOOL_Q_OPEN_PRINTER_EX.
[2001/10/05 10:39:48, 0] rpc_server/srv_pipe.c:api_rpcTNP(1204)
  api_rpcTNP: api_spoolss_rpc: SPOOLSS_OPENPRINTEREX failed.
[2001/10/05 10:39:48, 0]
rpc_server/srv_spoolss.c:api_spoolss_open_printer_ex(44)
  spoolss_io_q_open_printer_ex: unable to unmarshall
SPOOL_Q_OPEN_PRINTER_EX.
[2001/10/05 10:39:48, 0] rpc_server/srv_pipe.c:api_rpcTNP(1204)
  api_rpcTNP: api_spoolss_rpc: SPOOLSS_OPENPRINTEREX failed.
[2001/10/05 10:39:48, 0]
rpc_server/srv_spoolss.c:api_spoolss_open_printer_ex(44)
  spoolss_io_q_open_printer_ex: unable to unmarshall
SPOOL_Q_OPEN_PRINTER_EX.
[2001/10/05 10:39:48, 0] rpc_server/srv_pipe.c:api_rpcTNP(1204)
  api_rpcTNP: api_spoolss_rpc: SPOOLSS_OPENPRINTEREX failed.
[2001/10/05 10:39:48, 0]
rpc_server/srv_spoolss.c:api_spoolss_open_printer_ex(44)
  spoolss_io_q_open_printer_ex: unable to unmarshall
SPOOL_Q_OPEN_PRINTER_EX.
[2001/10/05 10:39:48, 0] rpc_server/srv_pipe.c:api_rpcTNP(1204)
  api_rpcTNP: api_spoolss_rpc: SPOOLSS_OPENPRINTEREX failed.

Other printing on this machine works just fine (from Word, Express, etc).
Anybody have any idea why this may be?
I've manually deleted and reinstalled the printers on this box with no luck.

________________________________________
Michael D. Black   Principal Engineer
mblack at csihq.com  321-676-2923,x203
http://www.csihq.com  Computer Science Innovations
http://www.csihq.com/~mike  My home page
FAX 321-676-2355
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