dropping files in copy bug

Gerald Carter gcarter at valinux.com
Wed Feb 7 13:34:12 GMT 2001

Mahlon Stacy wrote:
> We observed the following bug:
> Server: SGI Origin 2000
> OS: IRIX 6.5.7f
> Samba: 2.0.7
> Client: Windows NT 4 Service Pack 6
> Software on client: InstallShield Express 3.03
> We have a large software project which is packaged for installation
> on the PC using InstallShield Express 3.03. A number of
> directories on the Unix server are specified to InstallShield.
> During processing, InstallShield fails to copy all of the files
> from two of these directories, both of which have over 512 files in
> them. The following results occur:
> Directory       # Files       Copied      Failed to Copy
>   BitMaps         678          541           123
>   HelpFiles       537          481            56
> The remaining directories, all of which have less than
> 512 files in them, copy fine.
> The consequence of this is that it is impossible to use the
> generated installshield setup.exe for installation of our software.
> We eliminated InstalllShield, per se, by running the same
> operations from an NT based server across the network, as well
> as from a local filesystem on the PC running InstallShield, both
> of which worked fine.


Can you provide us with level 10 debug logs to diagnose
the problem?  What error message do you see on the client?

Cheers, jerry
   /\  Gerald (Jerry) Carter                     Professional Services
 \/    http://www.valinux.com/  VA Linux Systems   gcarter at valinux.com
       http://www.samba.org/       SAMBA Team          jerry at samba.org
       http://www.plainjoe.org/                     jerry at plainjoe.org

       "...a hundred billion castaways looking for a home."
                                - Sting "Message in a Bottle" ( 1979 )

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