Welcome to my hometown [#1503726]

usersupport at eharmony.com usersupport at eharmony.com
Sat Feb 21 03:58:30 GMT 2004


Dear Sir/Madam,

Hello, and thank you for contacting eHarmony Customer Care.  

This is an automated response to let you know that we received your email and are working to give you a thoughtful and informative reply.

Due to tremendous growth we are experiencing a high volume of inquiries.  We will reply within 2-3 days.  We want you to know that we are working hard to shorten this response time and appreciate your patience.  Observing the following suggestions will help us serve you more efficiently.

--Many customer care questions are addressed in our Frequently Asked Questions.  You will find the FAQ link at the bottom of our Home Page at www.eHarmony.com

--Please do not send duplicate requests regarding the same issue. This increases email volume and slows our response time.

-- When we respond to your email, you will note a Customer Care Ticket number in brackets at the end of the Subject line.  Your ticket number is 1503726.  If you respond to our email, please do not remove this Ticket number from the subject line as this helps us to correctly route your inquiry.

We look forward to helping you fall in love for all the right reasons!

Sincerely,

eHarmony Customer Care

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This message is a notice only. Please do not respond. It is your confirmation that we have received and are processing your email request. Please do not send duplicate emails, as they only slow our response time. We appreciate your patience.
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