[clug] Laptop Problem

[Brett Worth]

I'll try booting an ISO when I get home.

Brett

On Thu, 4 Mar 2021 at 12:44, Stephen Hocking <stephen.hocking at gmail.com>
wrote:

> You can't ssh into it? Guess not. Have you tried booting it off a Linux
> CD/ USB?
>
> On Thu, 4 Mar 2021 at 11:54, Brett Worth via linux <linux at lists.samba.org>
> wrote:
>
>> Hi all.
>>
>> My laptop is dead!  It's a Dell 9550 XPS 15 running Kubuntu 20.11.
>>
>> Yesterday I noticed that the screen was not blanking when the screen lock
>> activated.  It looked like something that might cause burn-in so needed to
>> be addressed.  I checked the power settings and all seemed OK there.  I
>> had
>> an outstanding reboot to activate a kernel upgrade so I thought I'd just
>> do
>> that to see if it fixed the screen blanking problem.
>>
>> That's when it all went bad.
>>
>> Now I get the Dell splash screen immediately followed by the screen going
>> black (no backlight) followed by the backlight coming on but nothing on
>> the
>> screen.  After a few seconds the CPU fan starts ramping up so the cpu is
>> just spinning.  I have tried hitting escape over and over to see if I
>> could
>> break into grub but it will not.  The keyboard buffer just fills and beeps
>> rudely at me.
>>
>> When I get home I plan to look at it again by booting an iso and see if
>> the
>> disk looks OK.  The Dell diagnostics run to completion without error.
>>
>> So my questions are:
>>
>>        Could it be that the system is seeing a bogus suspend state at boot
>> and loading garbage?
>>        How does that work?  i.e. How does the BIOS know to just unsuspend?
>>
>> If it was just trying to unsuspend then I should not be seeing the Dell
>> splash screen.  So perhaps it thinks it's waking from hibernation?  Now is
>> unhibernate triggered?
>>
>> Anyway I just thought I'd rant about it so I don't cry about it.
>>
>> --
>> Brett
>>
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>
>
> --
>
>   "I and the public know
>   what all schoolchildren learn
>   Those to whom evil is done
>   Do evil in return"		W.H. Auden, "September 1, 1939"
>
>
>

-- 
Brett

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