[clug] how to use traceroute (now: iinet performance)
Steve Barnes
steve at echo.id.au
Mon Aug 18 18:17:50 MDT 2014
Just wanted to post a follow-up to this.
(deep breath)
After numerous support calls to iinet over the past month (land line: 7
calls, ~2+ hours, mobile 13 calls, ~1.5+ hours - most using the callback
service), various logs of traceroutes, pings and concurrent downloads,
standing outside in my red Crocs at 7pm with a laptop plugged into a
different NTD port, losing my Internet connection for an hour, then
losing my static IP address, waiting 4 days, getting it back, calling
iinet to find out why the NBN tech hasn't showed up only to be told they
weren't in fact coming...I'm pleased to report my speed issue has
finally been resolved (phew).
According to the iinet CSR, the speed issue affected people with static
IP addresses and resulted from a fault with the LDAP synchronisation,
meaning I wasn't getting the correct speed profile. That's all I was
able to discern. I don't know the extent to which this would have
affected other accounts. The toolbox support ticket entry on the date
the issue was resolved is masked behind an abstract "The event #3444731
has been updated". Usually they're quite verbose...
Curious to know if anyone else noticed any improvements in their speed
around 12/13/14 Aug.
[09:59] steve at localhost ~ $ wget http://ftp.iinet.net.au/test100MB.dat
--2014-08-19 09:59:48-- http://ftp.iinet.net.au/test100MB.dat
Resolving ftp.iinet.net.au (ftp.iinet.net.au)... 203.0.178.32
Connecting to ftp.iinet.net.au (ftp.iinet.net.au)|203.0.178.32|:80...
connected.
HTTP request sent, awaiting response... 200 OK
Length: 100000000 (95M) [chemical/x-mopac-input]
Saving to: ‘test100MB.dat’
100%[==========================================================>]
100,000,000 2.81MB/s in 34s
2014-08-19 10:00:23 (2.79 MB/s) - ‘test100MB.dat’ saved
[100000000/100000000]
[10:00] steve at localhost ~ $
<rant about iinet support censored due to colourful language filter>
Cheers
Steve
> Barnsie, I reckon you're being ripped off. Here's my Internode adsl:
>
>
> mc at alloy tmp $ wget http://ftp.iinet.net.au/test100MB.dat
> --2014-06-25 11:49:33-- http://ftp.iinet.net.au/test100MB.dat
> Resolving ftp.iinet.net.au (ftp.iinet.net.au)... 203.0.178.32
> Connecting to ftp.iinet.net.au (ftp.iinet.net.au)|203.0.178.32|:80...
> connected.
> HTTP request sent, awaiting response... 200 OK
> Length: 100000000 (95M) [chemical/x-mopac-input]
> Saving to: ‘test100MB.dat’
>
> 100%[===============================================================>]
> 100,000,000 751KB/s in 2m 12s
>
> 2014-06-25 11:51:45 (742 KB/s) - ‘test100MB.dat’ saved [100000000/100000000]
>
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