[clug] ANZ Bank Winge whine

[Owen]

On Sat, 21 Jul 2007 16:42:27 +1000
Owen <rcook at pcug.org.au> wrote:

> 
> I unable to read the security advisories put out by the ANZ bank unless I set the User Agent to IE in my Firefox-2.0.0.4. Having got a blast from someone on this list for doing that previously (as it only encouraged them into believing it a Microsoft world out there.) I sent off a complaint and got an automated response which included

<snip>

> Anyway, if you are with the ANZ, complain, and complain about automated responses, they might do something.


Well, well, well.

A human just called me from the ANZ bank acknowledging the problem and indicating it would be escalated "to management"

Maybe they do listen, maybe a few other complaints as well has stirred them into action.



Owen