[clug] Trump Telstra once and for all

Alex Satrapa grail at goldweb.com.au
Fri Oct 13 02:21:15 GMT 2006

On 9 Oct 2006, at 23:33, Basil Chupin wrote:

> Ben wrote:
>> When it comes to trust, the problems I have with TPG are:
>> * They've off-shored part of their tech support.
>> * They have lock in contracts, and have put prices up in the past.
> Hardly reasons for "but I don't trust them" statement, surely.

Off-shoring tech support means all your account details are going  
into a database maintained by people in a country where it is not  
illegal to sell those details (including credit card numbers, bank  
account numbers, whatever else is in the database).

This is not a scary hypothetical situation - it is something that has  
already happened (http://www.abc.net.au/news/newsitems/200508/ 

Don't trust off-shored services: they are not bound to the same laws  
we are. The most that can happen is that the company hiring the  
offshore services can terminate the contract. At least in Australia  
the thieves can face court and have a criminal record against their  


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