[clug] TransAct ISP

[Brian Morris]

Andrew,

I'm sorry you feel that I seemed like a prick to you.  I thought the same of
you.  I would think the same of any prick who abused my staff.  Thats why
your contract was terminated.

Thanks for bringing it up again.  I would be happy to discuss it persoanlly
with you face to face at anytime.  The power of the typewriter stands for
nothing if it isnt willing to be repeated to someones face.

Regards,

Brian Morris
Manager,
NetSpeed.




----- Original Message ----- 
From: "Andrew Bishop" <andrew at bishop.dropbear.id.au>
To: <linux at lists.samba.org>
Sent: Saturday, January 17, 2004 1:29 PM
Subject: Re: [clug] TransAct ISP


> On Sat, 17 Jan 2004, Michael Carden wrote:
>
> [...]
> > Does the CLUG hive-mind have any suggestions?
>
> I used to have transact, before I moved.  I tried a couple of providers.
>
> I had some bad experiences with netspeed - had some problems with the
> service, had trouble convincing them the problems existed, had an argument
> with the manager, and left.  Then filed a small-claims-court motion
> against them (which was eventually settled) when they didn't send me my
> promised refund, and didn't so much as acknowledge/return my letters/phone
> calls.
>
> Then again, other people here have had no trouble with them at all.  I'd
> be surprised if they still have the same technical problems I suffered,
> and while the manager there seemed like a prick to me, I *had* been on the
> phone for over an hour trying to sort things out before I was transferred
> to him (just before we terminated the contract), so wasn't in tne best of
> moods when we spoke...
>
> So I'll never use netspeed again, but YMMV.
>
>
> (The other ISP I used, before moving to an un-transactable flat, was
> webone, and they no longer exist (bought out by iinet.  No idea what
> they're like these days).
>
> Andrew Bishop
>
>