[clug] Steep penalty for leaving Netspace

Michael James Michael.James at csiro.au
Fri Nov 14 12:07:59 EST 2003

My brother wants to leave Netspace
 as he is moving to a transact enabled house.

Unfortunately he is 5 months into a 12 month contract,
 and Netspace are asking for 1/2 the remaining fees, (~$150)
 PLUS a $100 administration charge.  That's $250 lost.

It's a bit steep as the cost to them was
 a $40 subsidy on the Telstra connection fee
 and the time to set the account up.
He bought the modem, and did the installation.

Anyone know of any avenues to avoid or argue against this?


PS: Billion brand ADSL modem/router for sale soon...

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