ISP And Contract Issues (was Re: Webone blocking port 25??)

Michael Smarsz Michael.Smarsz at transact.com.au
Fri Jul 26 00:59:45 EST 2002


-----Original Message-----
From: Paul Bryan

>> I beleive that as long as the company allows you to quit without
>> (financial) penalty you'd have a hard time arguing they should make a
>> special case just for you.
>
>Does any ISP actually do that?

Yes, Telstra quite often issue their "get out of jail free" cards when they up their pricing - at least this is the case in the broadband/Bigpond world.

I'm sure that most ISPs would act reasonably if your leaving is due to a change that they have made (pricing/service level or otherwise).
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