Webone blocking port 25??

[Paul Bryan]

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I tend to agree. You pay for it you should get "proper" service. That said, I 
guess we do live in the real world and not everything is always peachy :-(

I suppose it depends on how cynical you are about your ISP. I haven't any 
problems with netspeed but I suppose if they did start doing things I didn't 
agree with and weren't going to change, I'd be kinda' stuck until my contract 
ran out and I could find another ISP.

I have however, found them to be very helpful and willing to discuss any 
issues that I've had. In my experience, this has been the norm (excluding 
perhaps, large compaines like telstra where service level seems to vary 
widely!). I used to get good support from Dynamite until they were bought out 
by consecutively larger companies which provided worse service with each new 
owner. So when the contract ran out, we said see ya! Oh, what a happy day 
that was ;).

I think when that an attitude of trying to change things that are wrong is 
better than ignoring / working around the problem. Yeah sure, leave the ISP 
if they're not doing the right thing but make sure they know that's why - at 
least if enough people do that maybe they'll change what they're doing. 

I mean this in a broad sense too - like a website "optimized" for microsoft. 

That's my 2 cents anyway...

Paul.

On Thu, 25 Jul 2002 11:59, Sam Couter wrote:
> Alex Satrapa <grail at goldweb.com.au> wrote:
> > These are potential reasons:
> >
> > 1) It's broken
>
> Call them, tell them to fix it. Don't pay them money if they're not
> providing you with the service they're supposed to provide.
>
> > 2) It's blacklisted (see (1))
>
> See (1). If enough people head for another ISP that's not blacklisted,
> the blacklisted ISP will eventually get the hint.
>
> Additionally, attempt to educate your ISP as to *why* they're being
> blacklisted, and what they can do about it.
>
> > 3) It's configured to restrict attachment sizes and you (for whatever
> > perverse reason) just *have* to send 10Mb attachments via email every day
>
> Then the problem isn't with your ISP.
>
> > 4) You have political/pseudo-technical reasons for not using their mail
> > relay (eg: they're using Microsoft Exchange, which you don't like/trust,
> > which case see (1))
>
> See (1).
>
> If trust is the problem, you could also think about sending
> encrypted/signed email.
>
> > 5) Their relay won't forward encrypted or signed email (eg: many
> > Government Departments in the ACT have configured their mail systems to
> > reject encrypted messages, so I have to turn off GPG signatures when
> > emailing my brother, sister-in-law, cousin, uncle, etc at work) - see (1)
>
> See (1).
>
> Short story: If you're not getting the service you're paying for, stop
> paying for it. If you're not getting a service that you expect but
> aren't paying for, review your expectations.

- -- 
Paul Bryan
E-Mail: pa_bryan at yahoo.co.uk

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