[cifs-protocol] MS-ERREF error code HRESULT 0x80070705 - Installing Printer error [REG:118091719024173]

Justin Stephenson jstephen at redhat.com
Mon Oct 1 15:48:50 UTC 2018


Hi, I will continue discussion in the other ticket. For this ticket, if the
MS-ERREF is going to be updated we can close this one out.

-Justin

On Sat, Sep 29, 2018 at 12:15 PM Sreekanth Nadendla <srenaden at microsoft.com>
wrote:

> Hello Justin, I was out of the office last week and noticed that you’ve
> posted a question to dochelp on 9/27. If the issue below is a different one
> from that, please let me know and I will investigate this. Please confirm.
>
>
>
>
>
> Regards,
>
> Sreekanth Nadendla
>
> Microsoft Windows Open Specifications
>
>
>
> *From:* Justin Stephenson <jstephen at redhat.com>
> *Sent:* Friday, September 21, 2018 11:51 AM
> *To:* Sreekanth Nadendla <srenaden at microsoft.com>
> *Cc:* cifs-protocol at lists.samba.org; MSSolve Case Email <
> casemail at microsoft.com>
> *Subject:* Re: MS-ERREF error code HRESULT 0x80070705 - Installing
> Printer error [REG:118091719024173]
>
>
>
> Hi Sreekanth,
>
>
>
> Thanks for that information. I would like to ask for further details on
> the [MS-PAR]  RpcAsyncInstallPrinterDriverFromPackage method, especially
> the conditions that lead to this ERROR_UNKNOWN_PRINTER_DRIVER. I am writing
> code that copies driiver files to the Windows Server 2016 print$ share,
> calling RpcAsyncUploadPrinterDriverPackage then
> RpcAsyncInstallPrinterDriverFromPackage but I continue to see this HRESULT
> 0x80070705 during the Install method, after a successful Upload. The
> drivers I am attempting to install are the HP Universal Print Drivers from
> https://www8.hp.com/us/en/solutions/business-solutions/printingsolutions/upd.html
> <https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww8.hp.com%2Fus%2Fen%2Fsolutions%2Fbusiness-solutions%2Fprintingsolutions%2Fupd.html&data=02%7C01%7Csrenaden%40microsoft.com%7C922b3aa72e07456ba30c08d61fda04f4%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636731419514848535&sdata=qM4%2FhsVidlW%2BBdThj13jHqRq22XDB7rDLrgQvJEY9Ok%3D&reserved=0>
>
>
>
> The input parameter pszInfPath is a valid path to the .inf file
> successfully uploaded to
> C:\Windows\System32\DriverStore\FileRepository\hpzius23.inf_amd64_e88cc3d9c18ba4d9\hpzius23.inf
>
>
>
> I am attaching a packet capture from the windows side of the previously
> mentioned operations where the install fails.
>
>
>
> Thank you,
>
> Justin Stephenson
>
> Red Hat
>
>
>
> On Mon, Sep 17, 2018 at 10:08 PM Sreekanth Nadendla <
> srenaden at microsoft.com> wrote:
>
> Hello Justin, I will be assisting you with your question. Error 0x80070705
> maps to ERROR_UNKNOWN_PRINTER_DRIVER ( “The printer driver is unknown”).  I
> will work with our documentation team to get the spec updated.
>
>
>
> Regards,
>
> Sreekanth Nadendla
>
> Microsoft Windows Open Specifications
>
>
>
>
>
>
>
> *From:* Justin Stephenson <jstephen at redhat.com>
> *Sent:* Monday, September 17, 2018 10:40 AM
> *To:* Interoperability Documentation Help <dochelp at microsoft.com>
> *Cc:* cifs-protocol at lists.samba.org
> *Subject:* MS-ERREF error code HRESULT 0x80070705 - Installing Printer
> error
>
>
>
> Hello,
>
>
>
> I could not find the error 0x80070705 documented in the [MS-ERREF]
> documentation, I am getting this error returned when calling the [MS-PAR]
> method RpcAsyncInstallPrinterDriverFromPackage().
>
>
>
> The event viewer logs an Error to the Print Service source with this error:
>
> "Installing printer driver %name failed, error code 0x0, HRESULT
> 0x80070705. See the event user data for context information."
>
>
>
> More information on this error along with an updated MS-ERREF would be
> appreciated.
>
>
>
> -Justin
>
>
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