<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 12 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-GB link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>Hi, could you help me interpret the following JCIFS trace?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>This is occurring on a site where everything was working fine yesterday but started timing out today.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>I have asked the site network people to check whether the target server was under sever load and apparently it isn't.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>I have tried to increase the soTimeout and responseTimeout but it hasn't made any difference.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>Does this trace contain any information I could use to figure out the issue?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>Is there anything else I can try?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>Thanks<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>java.specification.name=Java Platform API Specification<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>java.class.version=50.0<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>sun.management.compiler=HotSpot Client Compiler<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>wrapper.pid=4268<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>os.version=6.1<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>wrapper.java.pid=3436<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>user.home=C\:\\Users\\sv-XXXX<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>user.timezone=Europe/London<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>wrapper.jvmid=1<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>java.awt.printerjob=sun.awt.windows.WPrinterJob<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>java.specification.version=1.6<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>file.encoding=Cp1252<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>jcifs.smb.client.soTimeout=140000<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>jcifs.util.loglevel=10<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>user.name=SYSTEM<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>java.class.path=.\\jre_1_6_0\\lib\\endorsed\\xml-apis.jar;.\\jre_1_6_0\\lib\\endorsed\\xercesImpl.jar;.\\jre_1_6_0\\lib\\endorsed\\xalan.jar;.\\jre_1_6_0\\lib\\endorsed\\serializer.jar;.\\lib\\wrapper\\wrapper.jar;.\\bin\\com.anite.connect.startup.jar<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>java.vm.specification.version=1.0<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>wrapper.port=32000<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>sun.arch.data.model=32<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>java.home=C\:\\_Northgate_components\\HIE_6688_TEST\\jre_1_6_0<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>java.specification.vendor=Sun Microsystems Inc.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>user.language=en<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>awt.toolkit=sun.awt.windows.WToolkit<o:p></o:p></span></p><p class=MsoNormal><span lang=FR style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>java.vm.info=mixed mode<o:p></o:p></span></p><p class=MsoNormal><span lang=FR style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>java.version=1.6.0_10<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>java.ext.dirs=C\:\\_Northgate_components\\HIE_6688_TEST\\jre_1_6_0\\lib\\ext;C\:\\Windows\\Sun\\Java\\lib\\ext<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>sun.boot.class.path=C\:\\_Northgate_components\\HIE_6688_TEST\\jre_1_6_0\\lib\\endorsed\\serializer.jar;C\:\\_Northgate_components\\HIE_6688_TEST\\jre_1_6_0\\lib\\endorsed\\xalan.jar;C\:\\_Northgate_components\\HIE_6688_TEST\\jre_1_6_0\\lib\\endorsed\\xercesImpl.jar;C\:\\_Northgate_components\\HIE_6688_TEST\\jre_1_6_0\\lib\\endorsed\\xml-apis.jar;C\:\\_Northgate_components\\HIE_6688_TEST\\jre_1_6_0\\lib\\resources.jar;C\:\\_Northgate_components\\HIE_6688_TEST\\jre_1_6_0\\lib\\rt.jar;C\:\\_Northgate_components\\HIE_6688_TEST\\jre_1_6_0\\lib\\sunrsasign.jar;C\:\\_Northgate_components\\HIE_6688_TEST\\jre_1_6_0\\lib\\jsse.jar;C\:\\_Northgate_components\\HIE_6688_TEST\\jre_1_6_0\\lib\\jce.jar;C\:\\_Northgate_components\\HIE_6688_TEST\\jre_1_6_0\\lib\\charsets.jar;C\:\\_Northgate_components\\HIE_6688_TEST\\jre_1_6_0\\classes<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>java.vendor=Sun Microsystems Inc.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>file.separator=\\<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>java.vendor.url.bug=http\://java.sun.com/cgi-bin/bugreport.cgi<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>sun.cpu.endian=little<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>sun.io.unicode.encoding=UnicodeLittle<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>jcifs.smb.client.responseTimeout=120000<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>wrapper.native_library=wrapper<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>wrapper.jvm.port.min=31000<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>sun.desktop=windows<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>sun.cpu.isalist=pentium_pro+mmx pentium_pro pentium+mmx pentium i486 i386 i86<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>org.apache.commons.logging.Log=org.apache.commons.logging.impl.Jdk14Logger<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>NameQueryRequest[nameTrnId=1,isResponse=false,opCode=QUERY,isAuthAnswer=false,isTruncated=false,isRecurAvailable=false,isRecurDesired=true,isBroadcast=true,resultCode=0,questionCount=1,answerCount=0,authorityCount=0,additionalCount=0,questionName=PH-BRA-AP-CFDB1<20>,questionType=0x0020,questionClass=IN,recordName=null,recordType=0x0000,recordClass=0x0000,ttl=0,rDataLength=0]<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>0000: 00 01 01 10 00 01 00 00 00 00 00 00 20 46 41 45 |............ FAE|<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>00010: 49 43 4E 45 43 46 43 45 42 43 4E 45 42 46 41 43 |ICNECFCEBCNEBFAC|<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>00020: 4E 45 44 45 47 45 45 45 43 44 42 43 41 00 00 20 |NEDEGEEECDBCA.. |<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>00030: 00 01 |.. |<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>NetBIOS: new data read from socket<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>NameQueryResponse[nameTrnId=1,isResponse=true,opCode=QUERY,isAuthAnswer=true,isTruncated=false,isRecurAvailable=false,isRecurDesired=true,isBroadcast=false,resultCode=0,questionCount=0,answerCount=1,authorityCount=0,additionalCount=0,questionName=null,questionType=0x0000,questionClass=IN,recordName=PH-BRA-AP-CFDB1<20>,recordType=0x0020,recordClass=IN,ttl=300000,rDataLength=12,addrEntry=[Ljcifs.netbios.NbtAddress;@4788d5]<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>00000: 00 01 85 00 00 00 00 01 00 00 00 00 20 46 41 45 |............ FAE|<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>00010: 49 43 4E 45 43 46 43 45 42 43 4E 45 42 46 41 43 |ICNECFCEBCNEBFAC|<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>00020: 4E 45 44 45 47 45 45 45 43 44 42 43 41 00 00 20 |NEDEGEEECDBCA.. |<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>00030: 00 01 00 04 93 E0 00 0C 00 00 0A 05 8D 8F 00 00 |.....?..........|<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>00040: 0A 67 05 03 |.g.. |<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>Invalid state: 4<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>Unexpected exception caught here as a last resort - : {1} Please read all error messages carefully and check your configuration and environment. If you cannot easily identify the cause of this error, please contact support. Be prepared to provide them with a copy of the relevant log files. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'> at com.anite.connect.http.TokenRetrievalChannelServlet.doGet(TokenRetrievalChannelServlet.java:344)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'> at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'> at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'> at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:356)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'> at org.mortbay.jetty.servlet.ServletHandler.dispatch(ServletHandler.java:660)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'> at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:567)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'> at org.mortbay.http.HttpContext.handle(HttpContext.java:1723)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'> at org.mortbay.http.HttpContext.handle(HttpContext.java:1673)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'> at org.mortbay.http.HttpServer.service(HttpServer.java:879)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'> at org.mortbay.http.HttpConnection.service(HttpConnection.java:783)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'> at org.mortbay.http.HttpConnection.handleNext(HttpConnection.java:945)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'> at org.mortbay.http.HttpConnection.handle(HttpConnection.java:800)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'> at org.mortbay.http.SocketListener.handleConnection(SocketListener.java:201)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'> at org.mortbay.util.ThreadedServer.handle(ThreadedServer.java:289)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'> at org.mortbay.util.ThreadPool$PoolThread.run(ThreadPool.java:454)<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>Caused by: jcifs.smb.SmbException: <o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>jcifs.util.transport.TransportException<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'>java.net.ConnectException: Connection timed out: connect<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#0D0D0D'><o:p> </o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:black'>______________________________<br></span><b><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:black'>Franck Schmidlin</span></b><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:black'><br></span><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#777777'>Transformation Technical Consultant - Integration<br>Technical Architect - Northgate Hub</span><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:black'> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:black'>Northgate Public Services</span></b><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:black'> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:8.0pt;font-family:"Trebuchet MS","sans-serif";color:green'>Please consider the environment before printing this e-mail<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div>
<DIV
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Limited. Registered in <ST1:PLACE w:st="on"><ST1:COUNTRY-REGION
w:st="on">England</ST1:COUNTRY-REGION></ST1:PLACE> no. 06442582 -
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<ST1:COUNTRY-REGION w:st="on">England</ST1:COUNTRY-REGION> no. 968498 -
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w:st="on"><ST1:COUNTRY-REGION w:st="on">England</ST1:COUNTRY-REGION></ST1:PLACE>
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<ST1:COUNTRY-REGION w:st="on">England</ST1:COUNTRY-REGION> no. 891686 -
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Registered Office: Peoplebuilding 2, Peoplebuilding Estate, <ST1:STREET
w:st="on"><ST1:ADDRESS w:st="on">Maylands Avenue</ST1:ADDRESS></ST1:STREET>,
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Office: Hillview House, 61 Church Road, Newtownabbey, Co. <ST1:PLACE
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